ScreenConnect™ Integrations

Supercharge your remote support and access experiences With a library housing 100+ integrations and extensions, you can truly make ScreenConnect Access and ScreenConnect Support your own. Pair this remote support solution with popular solutions and equip it to perform additional tasks to save you time, money, and headaches. Everything you need to get any job done well is here.

Remote Support that fits your workflow

Launch ScreenConnect sessions without leaving ServiceNow and resolve incidents in record time—stay in your workflow, help users instantly, and close tickets faster.

Backup made easy

Deliver remote cyber protection is a fast, reliable, and secure way. The Acronis integration offers you ease of use to simultaneously expand your service capabilities while decreasing the complexity, cost, and security concerns your clients face.

Better business management

The ConnectWise PSA integration lets you launch a remote support session from inside a ConnectWise PSA ticket. Once the session is complete, all session details are logged in the ticket, providing easy, centralized access to your important data.

Streamline ticketing

The Freshdesk integration lets agents create and join remote sessions inside Freshdesk tickets. After the session is complete, ScreenConnect sends session details back to the Freshdesk ticket for easy review and auditing.

Secure unattended access

Resolve tickets faster with secure access to credentials and passwords via the Passport Ocular™ platform. The Passportal integration automatically authenticates remote support sessions. Once complete, session data is logged and reported in the Passportal Ocular dashboard.

Resolve tech issues faster

Deliver remote cyber protection is a fast, reliable, and secure way. The Acronis integration offers you ease of use to simultaneously expand your service capabilities while decreasing the complexity, cost, and security concerns your clients face.

ScreenConnect extensions

Customize your installations by layering on additional features like the ones below (and a whole lot more).

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Guest Session Starter

Adds a small panel on the Guest page for a guest initiate a support session.

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Auto Respond to Message

Automatically reply to a guest's chat message in case a host is not available to chat.

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Tech Roll Call

Displays a list of technicians or hosts that have recently accessed your instance.

Make your IT team unstoppable—Fix IT Faster with ScreenConnect! 

Don’t wait for delays or disruption. Start providing real-time, elevated IT support today.